Returns & Exchanges
We want you to love your new shoes, but if they aren't the perfect fit, you can return unworn items in their original packaging within 30 days of delivery. All returns must be in a resalable condition to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn footwear back into its original shoe box and secure it inside a shipping mailer or box.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your receipt; your refund will be processed within 7-10 business days of receipt.